:root{--blue:#084c99;--blue2:#0d69c6;--ink:#152238;--muted:#667085;--line:#e4e9f0;--bg:#f4f7fb;--green:#08734f;--shadow:0 12px 32px rgba(28,45,77,.08)}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:15px/1.5 Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}button,input{font:inherit}.hidden{display:none!important}.center-card{width:min(470px,calc(100% - 32px));margin:10vh auto;background:#fff;padding:34px;border:1px solid var(--line);border-radius:20px;box-shadow:var(--shadow);text-align:center}.center-card img{height:64px;max-width:230px;object-fit:contain}.center-card h1{font-size:25px}.center-card p{color:var(--muted)}header{height:78px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:12px max(20px,calc((100% - 1180px)/2));position:sticky;top:0;z-index:5}.brand{display:flex;align-items:center;gap:12px}.brand img{height:50px;width:auto;max-width:180px;object-fit:contain}.brand span{display:block;text-transform:uppercase;letter-spacing:.1em;color:var(--blue);font-size:10px;font-weight:850}.brand strong{display:block;font-size:17px}.quiet{border:1px solid var(--line);background:#fff;color:var(--ink);border-radius:10px;padding:9px 13px;font-weight:700}main{max-width:1180px;margin:auto;padding:28px 20px 60px}.welcome{background:linear-gradient(125deg,#07396d,#0d69c6);color:#fff;padding:28px;border-radius:20px;display:flex;justify-content:space-between;gap:20px;align-items:center}.welcome h1{font-size:31px;margin:4px 0}.welcome p{margin:0;color:#dbeaff}.eyebrow{text-transform:uppercase;letter-spacing:.12em;font-size:11px;font-weight:850}.contact{text-align:right;color:#dbeaff}nav{display:flex;gap:6px;margin:18px 0;overflow:auto;background:#fff;border:1px solid var(--line);border-radius:14px;padding:7px}nav button{border:0;background:transparent;padding:10px 14px;border-radius:9px;font-weight:750;white-space:nowrap;color:var(--muted)}nav button.active{background:#eaf3ff;color:var(--blue)}.portal-section{display:none}.portal-section.active{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:20px;box-shadow:var(--shadow)}.card.wide{grid-column:1/-1}.card h2,.card h3{margin:0 0 8px}.muted{color:var(--muted)}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;grid-column:1/-1}.stat{background:#fff;border:1px solid var(--line);border-radius:14px;padding:16px}.stat span{color:var(--muted);display:block;font-size:12px}.stat strong{font-size:23px}.status{display:inline-block;background:#eaf3ff;color:var(--blue);border-radius:999px;padding:4px 9px;font-size:11px;font-weight:800}.route{padding:12px 0;border-top:1px solid var(--line)}.amount{font-size:24px;font-weight:850;color:var(--blue)}.button{display:inline-block;border:0;background:var(--blue);color:#fff!important;text-decoration:none;border-radius:10px;padding:10px 13px;font-weight:800;cursor:pointer}.button.secondary{background:#e8edf3;color:var(--ink)!important}.accept-form,.sign-form{display:grid;gap:10px;margin-top:14px;padding-top:14px;border-top:1px solid var(--line)}label{display:grid;gap:5px;font-weight:700}input{padding:10px;border:1px solid #cfd7e3;border-radius:9px;width:100%}.check{display:flex;align-items:flex-start;gap:8px;font-weight:500}.check input{width:auto;margin-top:4px}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;min-width:600px}th,td{text-align:left;padding:10px 8px;border-bottom:1px solid var(--line);vertical-align:top}th{text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-size:10px}.notice{position:fixed;right:22px;top:92px;z-index:10;background:#e7f8f1;color:var(--green);padding:12px 16px;border-radius:10px;border:1px solid #b9ead7;box-shadow:var(--shadow)}.notice.bad{background:#fff0ee;color:#b42318;border-color:#fac8c2}@media(max-width:750px){header{padding:10px 14px}.brand strong{display:none}main{padding:16px 12px 40px}.welcome{align-items:flex-start;display:block}.welcome h1{font-size:25px}.contact{text-align:left;margin-top:14px}.portal-section.active{grid-template-columns:1fr}.card.wide{grid-column:auto}.stats{grid-template-columns:1fr 1fr}.brand img{height:42px}}

/* A single customer journey: pending actions first, then records and move details. */
html{scroll-behavior:smooth}
#portalNav{position:sticky;top:78px;z-index:4;box-shadow:0 8px 20px rgba(28,45,77,.06)}
#portalNav a{color:var(--blue);text-decoration:none;white-space:nowrap;font-weight:750;padding:10px 14px;border-radius:9px}
#portalNav a:hover,#portalNav a:focus-visible{background:#eaf3ff}
.portal-section{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin:26px 0 38px;scroll-margin-top:155px}
.section-heading{grid-column:1/-1;display:flex;justify-content:space-between;align-items:flex-end;gap:16px}
.section-heading h2{font-size:26px;line-height:1.2;margin:4px 0 6px}
.section-heading p{margin:0;color:var(--muted)}
.task-count{border-radius:999px;background:#fff0d9;color:#805313;font-weight:800;padding:8px 14px;white-space:nowrap}
#pending .card{border-color:#d4e4f5}
.contact{min-width:245px}
.contact-label{display:block;color:#e8f2ff;margin-bottom:10px;font-weight:700}
.contact-actions{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px}
.contact-button{display:inline-block;background:#fff;border:1px solid rgba(255,255,255,.65);color:#07497d;border-radius:10px;padding:10px 14px;text-decoration:none;font-weight:850;min-width:76px;text-align:center}
.contact-button:hover,.contact-button:focus-visible{background:#e8f2ff}
.card .button{margin-top:5px}
@media(max-width:750px){#portalNav{top:78px}.portal-section{grid-template-columns:1fr;scroll-margin-top:150px;margin:20px 0 32px}.section-heading h2{font-size:22px}.contact-actions{justify-content:flex-start}.contact{min-width:0}.welcome{padding:22px}.stats{grid-template-columns:1fr 1fr}}

.signature-control{display:grid;gap:8px}.signature-pad{display:block;width:100%;height:180px;background:#f7fafc;border:1px solid var(--line);border-radius:12px;touch-action:none;cursor:crosshair}.signature-clear{justify-self:end}

.claim-form{display:grid;gap:14px}.claim-form label{display:grid;gap:6px;font-weight:700}.claim-form input,.claim-form select,.claim-form textarea{width:100%;font:inherit;padding:11px;border:1px solid var(--line);border-radius:9px}.claim-form .button{justify-self:start}

.estimate-agreement{background:#f4f8ff;border:1px solid #d7e5f6;border-radius:12px;padding:15px;margin:14px 0}.estimate-agreement p{white-space:pre-wrap;margin:8px 0 0}.accept-form .check{margin-top:12px}
.service-issue{display:grid;gap:8px}.service-issue>small{color:var(--muted)}.service-issue h3,.service-issue p{margin:0}.service-issue-thread{display:grid;gap:8px}.service-issue-message{padding:10px 12px;border-radius:10px;background:#f4f8fc}.service-issue-message strong{font-size:12px;color:var(--muted)}.service-issue-message p{margin-top:4px;white-space:pre-wrap}.service-issue-reply{display:grid;gap:8px}